EUREKA! We’ve discovered something that works!

You could spend hours … no, probably days … reading ideas on the internet. Seems everybody’s got at least one or two out there and are not shy about sharing them. No wonder we often feel in a state of inertia from information overload.

Even in science — back to our chemistry analogy — where rigorous documentation and statistical analysis is king, have we truly determined whether red wine is good — or bad — for us? Does 10 minutes of exercise really give us the same health benefits as 30 minutes? Are windmills as an alternative energy source better or worse for the environment? Depends on what ideas you are reading…

To create clarity amidst the chaos, we promise to bring a laser-like focus and consistency to the often complex challenges you face. To others, your concerns may not seem like rocket science, but they sure feel that way to you…we’ll give you some ideas to deal with that.

  • Ideas that make sense #1:
    Stop the pain
  • Ideas that make sense #2:
    Bright ideas—Right ideas
  • Ideas that make sense #3:
    Yes, you really are special
  • Ideas that make sense #4:
    Those who ignore history
  • Ideas that make sense #5:
    Babies with wet diapers
  • Ideas that make sense #6:
    Every process is a knowledge process

Our first step together: you show us where it hurts.

It could be pressure from outside: You’ve got a sudden crisis to respond to. How do you hold it all together and look good doing it? You’ve been told to become “more transparent” or “more collaborative.” How do you turn this directive from a bullet on a PowerPoint slide to something that is useful for both your employees and your customers?

It could be pressure from inside: People leaving — who really get how your organization runs. People joining — who don't have a clue.

Maybe it's your IT systems — that took so long to change the way you work that the way you work changed first.

Whatever it is, it hurts. We'll work with you to fix it.

Innovation — the knack for taking a new idea and turn it into something of value to your customers — is what moves your business ahead of the competition. Whether you are trying to be better stewards of our tax dollars or bring the next great product to market, you are looking for the innovative ideas that will blow your customers away. Like we said at the start, there’s a LOT of ideas out there. We are here to help you put the right ones in place for you.

Even organizations in the same industry and serving the same customer market are going to each have unique challenges which call for creative, specialized solutions. There’s certainly some science involved (see Idea #4), but finding the right way ahead for you is, in a large part, art…and something we are very good at.

Despite the popular catch phrase…”are doomed to repeat it“, history is not a predictor, but an informer. We share our experience about methods that have worked for others and we survey the trends to see what is proving to be ‘best practice ’and see if that can apply to the context of your situation. We are all for not re-inventing the wheel when it makes sense — maybe we just need to change the rims to make it fit your model of car.

…are the only ones who ever REALLY want change. Despite the fact that almost every book you read concedes that change is a continuous condition of our modern life, it’s still scary on many levels. On a personal level, you may be worried about — what do I need to know? Am I still valued? Will I look stupid if I don’t get it? It’s scary on an organizational level — will we keep our employees? Will we please our customers? Will this hurt our good reputation? We look at how the change you desire is being received at the individual and organization level and give you some ways to keep it from stalling.

This is our major differentiator from others who focus on process improvement — whether we are helping you with strategic planning or facilitating a major change initiative, we are constantly looking for ways to improve how you can maximize the ‘know how’ in your organization. Everything you do that could benefit from getting the right information, at the right time, to the right person is a knowledge process. How well you manage those processes is how well your organization works.